The documentation problem
Over on the Planet, someone posted a link to a budding Drupal user who was having the usual first-time-user troubles. "I want to do X, Y, Z, but I can't figure out how and no one will tell me, help!" Been there, done that, I suppose. But how can that be if there's so much Drupal documentation? Simple. The questions most people ask are the hardest to answer, because there isn't just one kind of documentation.